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Trust and privacy are at the core of our mission at OpenAI. We’re committed to privacy and security for ChatGPT Enterprise and our API Platform.
You can integrate OpenAI’s technology into your business in various ways, such as improving customer service with AI-powered chatbots, automating content generation, analyzing large datasets, or creating customized AI models for specific business needs. OpenAI’s API and services like ChatGPT can be embedded into your applications to provide AI-driven capabilities.
No, OpenAI does not use your business data to train its models. By default, OpenAI’s API and ChatGPT do not use the data sent via API calls to train models or improve their services.
If you fine-tune an OpenAI model with your data, you maintain ownership of that data. Fine-tuning allows you to customize models for your specific needs, and OpenAI provides the infrastructure for this without taking ownership of your data.
You retain ownership of the inputs (data you provide) and outputs (results generated by the model) when using OpenAI’s services. OpenAI does not claim ownership of your data or the outputs generated by their models.
OpenAI employs industry-standard security practices to protect your data, including encryption in transit and at rest, access controls, and regular security audits. OpenAI’s infrastructure is designed to ensure that your data remains secure throughout its lifecycle.
Yes, OpenAI is committed to helping users comply with GDPR and other privacy regulations. OpenAI provides tools and documentation to assist businesses in meeting their legal obligations, and their services are designed with privacy in mind.
OpenAI may review data sent to its platforms for the purpose of monitoring and preventing abuse, ensuring compliance with its usage policies. However, this does not involve using the data for model training or improvement.
ChatGPT Enterprise is a version of ChatGPT tailored for businesses, offering enhanced security, compliance features, and administrative tools. It is designed to meet the needs of organizations that require higher levels of data privacy and control.
In ChatGPT Enterprise, the organization’s administrators can manage who has access to conversation histories and set retention policies. OpenAI does not access or review these conversations unless explicitly allowed by the organization.
ChatGPT Enterprise meets several compliance standards, including SOC 2, GDPR, and others relevant to data security and privacy. This ensures that the service aligns with industry best practices for protecting sensitive data.
In ChatGPT Enterprise, organizations can set their own data retention policies. By default, OpenAI does not retain conversation data, but organizations can choose to store data for longer periods if needed for their operations.
OpenAI’s API Platform adheres to several compliance standards, including GDPR, SOC 2, and other relevant regulations that ensure data security and privacy for businesses.
Yes, OpenAI’s API Platform can be used with protected health information (PHI), but it requires a Business Associate Agreement (BAA) to comply with HIPAA regulations in the United States. Ensure that you have the appropriate agreements in place before using it for PHI.
Yes, you can fine-tune OpenAI models using your own data. This allows you to create customized models tailored to your specific needs while retaining ownership and control over your data.
Stored API inputs, outputs, and fine-tuning data are only accessible to the user who owns the data, unless shared explicitly with others. OpenAI does not access this data unless required for troubleshooting or compliance reasons and only with your consent.
If you have further questions or require assistance, please reach out to our support team via our Help Center.
